How we work
You'll always know what's next, and what it costs.
Every project follows the same five steps, whether it's a cloakroom or a full renovation. It's how we keep work on programme and on budget, and how you stay in control of your own home.
- 01
Talk it through
Tell us about the project. A short call or the enquiry form is enough to start.
We'll ask about the house, what you'd like to change, your budget and when you'd like it done, then arrange a visit if it's a good fit.
- 02
Visit and quote
We visit, measure and give you a clear written quote.
Every stage is described and priced. Anything not yet decided, such as tiles or worktops, is shown as a separate allowance so you can see exactly where the money goes.
- 03
Plan and programme
Dates, stages and payments agreed before work starts.
You'll get a programme showing what happens when, who'll be on site and the payment due at the end of each stage. Materials with long lead times are ordered early.
- 04
The build
One project manager, regular updates, a tidy site.
Your project manager coordinates every trade and keeps you up to date as each stage is completed. If something unexpected comes up, we explain the options and agree any change in writing first.
- 05
Handover
A final walk-round, certificates and aftercare.
We go through the finished work with you, sort any snags, and hand over the certificates and paperwork for the work.

What you can count on
One project manager
Chris runs your project from the first visit to handover, and is the one person you deal with throughout.
Everything in writing
A written quote with every stage described and priced, a programme before work starts, and changes agreed in writing before they're made.
Staged payments
You pay as each stage is completed, on a schedule agreed at the start. Never for work that hasn't been done.
Heating and plumbing, in the family
Our sister company, Greens Heating & Cooling, has worked on homes in Bath since 2004, so the services behind the walls are planned by people who do it every day.
Project size
Most of our projects are between £5,000 to £50,000, from a single bathroom to a full renovation.
Planning some building work?
Tell us about the house and what you'd like to do. We'll come back to you to talk it through and arrange a visit.
